BPO, Outsourcing, and How to Transform Costs into Strategic Wins

Aug 7, 2025 · 27 min

About this episode

Join Tom and Alan on Rebuild Procurement as they take a look at the world of outsourcing and BPO, where rebranding is key—because nobody wants to admit they're shipping jobs overseas. Discover the managed services spectrum, from staff augmentation to full-blown business process services, and find out why Alan hates the "C word" (consulting, of course!). Ever wondered if BPO is just corporate code for "things are going downhill"? They'll explore the difference between growth BPO and maturity/death BPO, because timing is everything. Learn the key determiners of success in BPO relationships, including culture, partnership, and change management, because even outsourced teams need a little love. Join us for this and much more on today's episode. Keyword Cloud #BPO #Outsourcing #Procurement #ManagedServices #StaffAugmentation #BusinessProcessOutsourcing #CostSavings #StrategicPartnerships #ChangeManagement #ProcurementStrategy Apple Podcasts podcasts.apple.com/us/podcast/rebuild-procurement-podcast/id1768130877 Amazon Music music.amazon.com/podcasts/4269f220-cf02-42d6-8ddf-4a8f10274d3f/rebuild-procurement-podcast Spotify open.spotify.com/show/0WfZWoXNpyYr7raEgdUXrN Send us Fan Mail Apple Podcasts podcasts.apple.com/us/podcast/rebuild-procurement-podcast/id1768130877 Amazon Music music.amazon.com/podcasts/4269f220-cf02-42d6-8ddf-4a8f10274d3f/rebuild-procurement-podcast Spotify open.spotify.com/show/0WfZWoXNpyYr7raEgdUXrN